Shipping Policy


Here at Genetic Nutrition, we know from years of experience that our service is only as strong as our couriers. We have dedicated hundreds of hours to fully track which courier and delivery service fulfills your needs. 

For all items Couriers will safely deliver your parcel, although the vast majority of parcels are ship within 2-3 working days within the hours (9 am - 5 pm), some may be a little bit later.

If for any reason courier loses your parcel, we will dispatch your order to you straight away within the same day. We want you to be confident that once you have placed your order, it will arrive trouble free and fast.

If you have questions regarding our shipping then please contact us at

Please note orders made past 4 pm Saturday will not be dispatched until Monday.

Packaging weight isn't included in product weight (displayed with each product), and it must be included in the overall shipping weight.

Delivery & Risk

The delivery charges are worked out during the order process for you.

The Couriers will attempt to deliver your parcel and will request a signature.

If for any reason the courier cannot attain a signature at the requested delivery address they can leave your parcel safe with a neighbor or in a safe place.