Tier 1 Cities: Most deliveries within 48 hours.
Standard Delivery: Ideal delivery time is 2-4 business days.

2. Order Processing:

Weekend Orders: Orders placed post 3pm on Saturdays are shipped on Sunday.
Weekday Orders: Orders placed post 3pm on weekdays are shipped the next day.

Live Tracking: Customers can track their orders live via WhatsApp updates.

4. Delivery Attempts:

Three Attempts: Our courier partner will attempt to deliver your order three times.

5. Lost Shipments:

Immediate Reshipment: If the courier loses the shipment, we will reship the order immediately.

6. Contact Us:

Customer Support: If you have any queries, please contact us at customercare@geneticnutrition.in

7. Additional Policies:

Shipping Fees: Shipping fees, if applicable, will be calculated at checkout based on the delivery location and order value.

Order Modifications: Once an order is placed, it cannot be modified. Please review your order details carefully before completing the purchase.

Address Changes: Any request for changes to the shipping address must be made within 1 hour of placing the order. Contact our customer support for assistance.

Order Cancellations: Orders can be canceled only before the order is processes and shipped. After this period cancellations may not be possible.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery for a resolution.

We strive to ensure that your Genetic Nutrition products reach you promptly and in perfect condition. Should you have any questions or need further assistance, please do not hesitate to contact our customer support team.

Thank you for choosing Genetic Nutrition!